Posted by Howard Trott on Tuesday, February 12, 2019 Under: Guest Motorcycle Articles
You may currently ship a lot of parcels out to customers, and if you do so then the chances are that you use a parcel courier instead of using your own van. You maybe quite happy with their service and not want to consider changing suppliers, but how much time to you spend on admin related to the parcel courier? Whilst they may offer a good physical pickup service you may find that when you look at the amount of work involved in placing each order that you are burning valuable company time on administrating them and placing collection orders.
As an example do you still have to phone up and book each collection? It can be frustrating for it to take ten minutes just to book one collection, as the chances are that if you use the phone to make your bookings with a national courier then you may well find yourself in a call centre queue for several minutes. Then you may have to repeat your address and the delivery address due to the noise in your office or at their office.
Then of course you have the problem of pricing up your parcel as if you use the phone to place the order the chances are you will have to work out the price of sending the goods using the courier's rate card. This burns time and it is not always easy to get the price right.
You are also restricted with the times you can actually phone up to book a parcel collection at e.g. the couriers call centre may well only be open from 9am to 5pm or from 8am until 6pm. Miss this time and you can have to wait until the next day to book your collection.
Also a conventional courier may require you to have an account set up with them prior to you shipping anything with them, if not you will probably end up taking your goods to the Post Office.
So as you can see booking your parcel collection the conventional way can have a lot of downsides. One of the best ways to save a lot of admin time is to find a truly online parcel courier, whereby you can book your parcel collection online 24 hours a day seven days a week, with no more time wasted on hold, or not being able to book a collection as they are closed. A good online parcel courier will also have an online price calculator allowing you to work out the shipping rate and pay for it online.